The Personal Data Protection Policy (Privacy Policy) provides detailed information on which personal data of users are collected, how they are processed, for what purposes and how they are protected.
Service application Accessible Zagreb collects certain information respecting your privacy. We do everything to protect all information obtained.
Information on the protection of personal data of users of the Accessible Zagreb application
The City of Zagreb processes personal data with special care, responsibly, securely and in accordance with the positive legal regulations of the Republic of Croatia. The City of Zagreb guarantees the protection of personal data to users in all procedures that fall within the scope of work of the city administrative bodies of the City of Zagreb.
The City of Zagreb processes personal data of natural persons in accordance with , No. 103/03, 118/06, 41/08, 130/11, 106/12) of data protection of the City of Zagreb.
Users have all rights guaranteed under the General Regulation on Data Protection, and can exercise their rights by submitting an appropriate request to the Data Protection Officer of the City of Zagreb.
What data is collected by the service / application?
1. Device data
Data collected through the mobile application are: technical device data (manufacturer, device type, technical characteristics), operating system version data, analytical data on mobile / application usage (destinations, starting points). We collect the stated data exclusively for the purpose of optimizing and adapting the content and functionality of the application in order to prevent potential technical problems and errors during use. All listed data is collected through third party services, and all available data is anonymized. Used by the application Accessible Zagreb are:
2. Device location data
Appropriate Zagreb application collects user location data during active navigation. In order to ensure tracking of the user's location in the background, it is necessary to give the user's permission. The user gives permission through the permission system, which is located in the operating system of the user's mobile device. Data on the location of the device is necessary to locate the user in order to provide notification of deviations from the desired and / or intended route. Notifications that arrive at the device on the device help with timely warning of getting off the desired route, help the user not to get lost and increase safety while moving. Without granting permission to use the device location users will not be able to use the application's functionality receive notifications of deviation from the track. The user has the option to deactivate the derailment notification function at any time. To enable all functionalities and collect data via the Accessible Zagreb mobile application, the user must grant individual permissions through the system of permissions in the operating system on the user's mobile device. The navigation and map service is provided by a third party service (Google Maps) which collects the user's personal information and displays all the results to the user at the right time. The user can revoke his permissions at any time. To revoke permissions, depending on the device used by the user can do so through the permissions system in the mobile device’s operating system. The exact access control control procedure may differ depending on the user's device and operating system. It is important to note that the withdrawal of these permits may affect the correct operation of the Accessible Zagreb service.
3. Internet status
In order for the service / application to function fully, you need to have an active internet connection.
4. Data categories
In order to enable the functionality of the application related to location and navigation, we collect the following data: GPS location data, during active navigation, network (mobile Internet, wi-fi) - data on network activity.
5. Cookies
The Accessible Zagreb application does not use cookies. However, the application through third parties may use certain software sections or libraries that use cookies to improve their services. The user has the option, in this case, to accept or reject such cookies, but in this case it may not be possible to use some parts of such services.
6. Links to other sites
The Accessible Zagreb application may contain links to external websites. External websites are not under the jurisdiction of the City of Zagreb and the City of Zagreb is not responsible for their content, security policies or services.
7. Changes to the Privacy Policy
The City of Zagreb reserves the right to change this Privacy Policy at any time. The changes will be published and available on the Application and on the Official Website of the City of Zagreb, and are valid from the moment of publication. For this reason, we suggest that you check this page periodically https://pristupacni.zagreb.hr